:root{--fg-navy:#07121f;--fg-navy2:#0d1b2a;--fg-ivory:#f7f3ea;--fg-gold:#d1ab61;--fg-gold-soft:#e1c27f;--fg-ink:#172033;--fg-muted:#6d7584}
#firm-guide-launcher{position:fixed;right:22px;bottom:22px;z-index:2147482000;display:flex;align-items:center;gap:11px;min-width:194px;border:1px solid rgba(225,194,127,.9);background:linear-gradient(135deg,#07121f 0%,#102338 100%);color:var(--fg-ivory);padding:9px 13px 9px 9px;box-shadow:0 18px 44px rgba(0,0,0,.34),0 0 0 1px rgba(209,171,97,.08) inset;cursor:pointer;text-align:left;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}
#firm-guide-launcher:hover,#firm-guide-launcher:focus-visible{transform:translateY(-2px);box-shadow:0 22px 52px rgba(0,0,0,.39),0 0 0 1px rgba(225,194,127,.12) inset;outline:none;border-color:var(--fg-gold-soft)}
.fg-launch-avatar{position:relative;flex:0 0 44px;width:44px;height:44px;border-radius:50%;display:grid;place-items:center;background:radial-gradient(circle at 40% 35%,#fffaf0 0%,#ead7ae 52%,#c59d55 100%);box-shadow:0 0 0 2px rgba(225,194,127,.34),0 8px 20px rgba(0,0,0,.22)}
.fg-launch-avatar svg{width:27px;height:27px;fill:none;stroke:#0b1a2a;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.fg-launch-status{position:absolute;right:-1px;bottom:2px;width:10px;height:10px;border-radius:50%;background:#d8b56d;border:2px solid #07121f;box-shadow:0 0 0 0 rgba(216,181,109,.45);animation:fgPulse 2.1s ease-out infinite}
.fg-launch-copy{display:flex;flex-direction:column;gap:2px;min-width:0}.fg-launch-copy small{font:800 8px/1 Arial,sans-serif;letter-spacing:.17em;text-transform:uppercase;color:var(--fg-gold-soft)}.fg-launch-copy strong{font:500 16px/1.05 Georgia,serif;color:#fffdf8;white-space:nowrap}.fg-launch-arrow{margin-left:auto;color:var(--fg-gold-soft);font:400 18px/1 Georgia,serif}
@keyframes fgPulse{0%{box-shadow:0 0 0 0 rgba(216,181,109,.4)}70%{box-shadow:0 0 0 9px rgba(216,181,109,0)}100%{box-shadow:0 0 0 0 rgba(216,181,109,0)}}
#firm-guide-panel{position:fixed;right:24px;bottom:88px;width:min(430px,calc(100vw - 32px));max-height:min(720px,calc(100vh - 118px));z-index:2147482001;background:var(--fg-ivory);color:var(--fg-ink);border:1px solid rgba(209,171,97,.72);box-shadow:0 28px 78px rgba(0,0,0,.38);display:none;overflow:hidden}
#firm-guide-panel.is-open{display:flex;flex-direction:column}
.fg-head{background:linear-gradient(145deg,#07121f 0%,#0d1b2a 100%);color:var(--fg-ivory);padding:20px 22px 19px;border-bottom:1px solid rgba(209,171,97,.42);position:relative}
.fg-eyebrow{display:block;color:var(--fg-gold-soft);font:800 9px/1.2 Arial,sans-serif;letter-spacing:.18em;text-transform:uppercase;margin-bottom:7px}
.fg-head h2{font:400 29px/1.04 Georgia,serif;margin:0 42px 6px 0;color:var(--fg-ivory)}
.fg-head p{font:400 12.5px/1.5 Arial,sans-serif;margin:0;color:#c8ced7;max-width:345px}
.fg-close{position:absolute;top:14px;right:14px;border:0;background:transparent;color:var(--fg-ivory);font:300 28px/1 Arial,sans-serif;cursor:pointer;padding:3px 6px}
.fg-route-rail{position:relative;display:grid;grid-template-columns:repeat(10,1fr);align-items:center;margin:17px 2px 1px;height:18px}
.fg-route-rail::before{content:"";position:absolute;left:1.5%;right:1.5%;top:50%;height:1px;background:linear-gradient(90deg,rgba(209,171,97,.25),var(--fg-gold),rgba(209,171,97,.25));transform:translateY(-.5px)}
.fg-route-rail i{position:relative;z-index:1;justify-self:center;width:8px;height:8px;border-radius:50%;background:var(--fg-gold);box-shadow:0 0 0 3px #0b1928,0 0 0 4px rgba(225,194,127,.48)}
.fg-body{padding:17px 19px 20px;overflow:auto}
.fg-warning{border-left:3px solid var(--fg-gold);padding:9px 11px;margin:0 0 14px;background:#fffaf0;color:#4b5362;font:400 11.5px/1.48 Arial,sans-serif}
.fg-conversation{margin-bottom:14px}.fg-message{position:relative;margin:0 0 10px;padding:12px 14px 12px 44px;background:#fff;border:1px solid #d8d0c2;color:#4c5564;font:400 12.5px/1.5 Arial,sans-serif}.fg-message::before{content:"";position:absolute;left:13px;top:12px;width:20px;height:20px;border-radius:50%;background:var(--fg-navy);box-shadow:0 0 0 2px rgba(209,171,97,.22)}.fg-message::after{content:"";position:absolute;left:20px;top:18px;width:6px;height:6px;border:1.5px solid var(--fg-gold-soft);border-radius:50%;box-shadow:0 7px 0 -2px var(--fg-gold-soft)}
.fg-choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px}.fg-choice{border:1px solid #c8c1b4;background:#fff;color:var(--fg-ink);text-align:left;padding:10px 10px 9px;font:700 11.5px/1.25 Arial,sans-serif;cursor:pointer;transition:transform .16s ease,border-color .16s ease,background .16s ease}.fg-choice:hover,.fg-choice:focus-visible{transform:translateY(-1px);border-color:var(--fg-gold);outline:none;background:#fffaf0}
.fg-subchoices[hidden]{display:none}.fg-subchoices{margin-top:8px;padding-top:8px;border-top:1px solid #ddd6c9}.fg-subchoices-title{font:800 9px/1.2 Arial,sans-serif;letter-spacing:.12em;text-transform:uppercase;color:#765f34;margin-bottom:7px}
.fg-result{margin-top:14px;border-top:1px solid #d9d4ca;padding-top:14px}.fg-result[hidden]{display:none}.fg-result-title{font:400 21px/1.15 Georgia,serif;margin:0 0 6px;color:var(--fg-ink)}.fg-result-copy{font:400 12.5px/1.5 Arial,sans-serif;color:#555e6c;margin:0 0 12px}.fg-actions{display:grid;gap:8px}.fg-action{display:block;text-decoration:none;border:1px solid var(--fg-navy);padding:11px 13px;font:800 10px/1.25 Arial,sans-serif;letter-spacing:.08em;text-transform:uppercase;background:var(--fg-navy);color:#fff;text-align:center}.fg-action.consultation{background:var(--fg-gold);border-color:var(--fg-gold);color:var(--fg-navy)}.fg-action.consultation:hover,.fg-action.consultation:focus-visible{background:var(--fg-gold-soft);border-color:var(--fg-gold-soft)}.fg-action.secondary{background:transparent;color:var(--fg-navy);border-color:#9ca3ad}.fg-action:hover,.fg-action:focus-visible{border-color:var(--fg-gold);outline:none}
.fg-pathway-toggle{width:100%;margin:15px 0 0;border:0;border-top:1px solid #d9d4ca;border-bottom:1px solid #d9d4ca;background:transparent;color:#6c552d;padding:11px 2px;text-align:left;font:800 9px/1.2 Arial,sans-serif;letter-spacing:.14em;text-transform:uppercase;cursor:pointer;display:flex;justify-content:space-between;align-items:center}.fg-pathway-toggle span:last-child{font-size:16px;font-weight:400;transition:transform .18s ease}.fg-pathway-toggle[aria-expanded="true"] span:last-child{transform:rotate(45deg)}
.fg-pathway[hidden]{display:none}.fg-pathway{position:relative;padding:15px 0 4px 31px}.fg-pathway::before{content:"";position:absolute;left:10px;top:9px;bottom:6px;width:1px;background:linear-gradient(180deg,transparent,var(--fg-gold) 6%,var(--fg-gold) 94%,transparent)}.fg-path-item{position:relative;display:block;width:100%;border:1px solid rgba(7,18,31,.12);border-top:1px solid rgba(209,171,97,.72);background:#fff;color:var(--fg-ink);padding:9px 11px 9px 39px;margin-bottom:7px;text-align:left;text-decoration:none;font:700 11.5px/1.25 Arial,sans-serif;cursor:pointer;transition:transform .16s ease,background .16s ease,color .16s ease,border-color .16s ease}.fg-path-item::before{content:"";position:absolute;left:-27px;top:50%;width:10px;height:10px;border-radius:50%;background:var(--fg-gold);border:3px solid var(--fg-ivory);box-shadow:0 0 0 1px var(--fg-gold);transform:translateY(-50%);transition:transform .17s ease,box-shadow .17s ease}.fg-path-item::after{content:"";position:absolute;left:-19px;top:50%;width:19px;height:1px;background:rgba(209,171,97,.58)}.fg-path-item b{position:absolute;left:10px;top:50%;transform:translateY(-50%);font:500 18px/1 Georgia,serif;color:#a27d3f}.fg-path-item:hover,.fg-path-item:focus-visible{transform:translateY(-2px);background:var(--fg-navy2);color:#fff;border-color:rgba(225,194,127,.65);outline:none}.fg-path-item:hover::before,.fg-path-item:focus-visible::before{transform:translateY(-58%) scale(1.14);box-shadow:0 0 0 1px var(--fg-gold-soft),0 0 0 5px rgba(209,171,97,.12)}.fg-path-item:hover b,.fg-path-item:focus-visible b{color:var(--fg-gold-soft)}
.fg-type{margin-top:15px;padding-top:13px;border-top:1px solid #d9d4ca}.fg-label{display:block;margin:0 0 7px;font:800 9px/1.2 Arial,sans-serif;letter-spacing:.12em;text-transform:uppercase;color:#655535}.fg-input-row{display:flex;gap:8px}#firm-guide-input{flex:1;min-width:0;border:1px solid #c7c1b4;background:#fff;color:var(--fg-ink);padding:11px;font:400 13px/1.35 Arial,sans-serif;border-radius:0}#firm-guide-input:focus{outline:2px solid rgba(209,171,97,.32);border-color:var(--fg-gold)}.fg-send{border:1px solid var(--fg-gold);background:var(--fg-gold);color:var(--fg-navy);padding:0 13px;font:800 9px/1 Arial,sans-serif;letter-spacing:.09em;text-transform:uppercase;cursor:pointer}.fg-send:hover,.fg-send:focus-visible{background:var(--fg-gold-soft);outline:none}
.fg-direct-consult{display:block;margin-top:10px;text-decoration:none;background:var(--fg-gold);color:var(--fg-navy);border:1px solid var(--fg-gold);padding:11px 13px;text-align:center;font:800 9px/1.2 Arial,sans-serif;letter-spacing:.11em;text-transform:uppercase}.fg-direct-consult:hover,.fg-direct-consult:focus-visible{background:var(--fg-gold-soft);border-color:var(--fg-gold-soft);outline:none}
.fg-foot{padding:10px 19px 12px;border-top:1px solid #d9d4ca;background:#f1ece3;color:#69717d;font:400 9.5px/1.42 Arial,sans-serif}
@media(max-width:760px){#firm-guide-launcher{right:12px;bottom:90px;min-width:184px;padding:8px 11px 8px 8px}#firm-guide-panel{right:10px;left:10px;bottom:148px;width:auto;max-height:calc(100vh - 176px)}.fg-head{padding:17px}.fg-head h2{font-size:27px}.fg-body{padding:15px}.fg-choice-grid{grid-template-columns:1fr}.fg-pathway{padding-left:29px}}
@media(prefers-reduced-motion:reduce){#firm-guide-launcher,.fg-choice,.fg-path-item,.fg-path-item::before,.fg-pathway-toggle span:last-child{transition:none!important;animation:none!important}}
/* QC3: branching conversation layer; preserves locked QC2 visual system */
.fg-conversation{display:flex;flex-direction:column;gap:9px;margin-bottom:14px}
.fg-bubble{max-width:92%;padding:11px 13px;font:400 12.5px/1.48 Arial,sans-serif;border:1px solid #d8d0c2;position:relative}
.fg-bubble-assistant{align-self:flex-start;background:#fff;color:#4c5564;padding-left:42px}
.fg-bubble-assistant::before{content:"";position:absolute;left:12px;top:10px;width:20px;height:20px;border-radius:50%;background:var(--fg-navy);box-shadow:0 0 0 2px rgba(209,171,97,.22)}
.fg-bubble-assistant::after{content:"";position:absolute;left:19px;top:16px;width:6px;height:6px;border:1.5px solid var(--fg-gold-soft);border-radius:50%;box-shadow:0 7px 0 -2px var(--fg-gold-soft)}
.fg-bubble-user{align-self:flex-end;background:var(--fg-navy2);border-color:rgba(209,171,97,.55);color:#fffdf8;max-width:82%}
.fg-flow-choices{margin:0 0 2px}.fg-flow-choices.is-complete{display:none}.fg-flow-tools,.fg-result-tools{display:flex;justify-content:flex-end;gap:12px;margin-top:1px}.fg-flow-tools button,.fg-result-tools button{border:0;background:transparent;color:#765f34;font:800 8.5px/1.2 Arial,sans-serif;letter-spacing:.1em;text-transform:uppercase;padding:5px 0;cursor:pointer}.fg-flow-tools button:hover,.fg-flow-tools button:focus-visible,.fg-result-tools button:hover,.fg-result-tools button:focus-visible{color:var(--fg-navy);outline:none;text-decoration:underline;text-underline-offset:3px}
.fg-result{background:#fffaf0;border:1px solid rgba(209,171,97,.5);border-top:2px solid var(--fg-gold);padding:14px;margin-top:10px}.fg-result-title{margin-top:0}
.fg-route-rail i.is-past{background:#9b7a40;box-shadow:0 0 0 3px #0b1928,0 0 0 4px rgba(225,194,127,.25)}.fg-route-rail i.is-active{width:11px;height:11px;background:var(--fg-gold-soft);box-shadow:0 0 0 3px #0b1928,0 0 0 5px rgba(225,194,127,.38),0 0 18px rgba(225,194,127,.48)}
@media(max-width:760px){.fg-bubble{max-width:96%}.fg-bubble-user{max-width:88%}}

/* QC4: typed multi-turn conversation + persistent composer. Preserves locked QC2 visual language. */
#firm-guide-panel{display:none;flex-direction:column;overflow:hidden}
#firm-guide-panel.is-open{display:flex}
.fg-head{padding:16px 20px 13px;flex:0 0 auto}
.fg-head h2{font-size:26px;margin-bottom:5px}
.fg-head p{font-size:12px;line-height:1.42;max-width:355px}
.fg-route-rail{margin-top:12px;height:14px}
.fg-body{padding:14px 18px 12px;overflow:auto;min-height:0;flex:1 1 auto}
.fg-warning{margin-bottom:12px;padding:8px 10px;font-size:10.75px}
.fg-conversation{display:flex;flex-direction:column;gap:9px;margin-bottom:12px}
.fg-result{margin:10px 0 12px}
.fg-pathway-toggle{margin-top:10px}
.fg-composer{flex:0 0 auto;background:#f6f1e8;border-top:1px solid rgba(209,171,97,.55);padding:10px 14px 9px;box-shadow:0 -10px 24px rgba(7,18,31,.07)}
.fg-composer-top{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:7px}
.fg-composer-top label{font:800 9px/1.2 Arial,sans-serif;letter-spacing:.11em;text-transform:uppercase;color:#655535}
.fg-composer-top a{display:inline-flex;align-items:center;justify-content:center;text-decoration:none;background:var(--fg-gold);border:1px solid var(--fg-gold);color:var(--fg-navy);padding:6px 9px;font:800 8.5px/1 Arial,sans-serif;letter-spacing:.08em;text-transform:uppercase;white-space:nowrap}
.fg-composer-top a:hover,.fg-composer-top a:focus-visible{background:var(--fg-gold-soft);border-color:var(--fg-gold-soft);outline:none}
.fg-input-row{display:flex;gap:7px}
#firm-guide-input{flex:1;min-width:0;border:1px solid #bdb5a8;background:#fff;color:var(--fg-ink);padding:11px 12px;font:400 13px/1.35 Arial,sans-serif;border-radius:0}
#firm-guide-input:focus{outline:2px solid rgba(209,171,97,.28);border-color:var(--fg-gold)}
.fg-send{min-width:66px;border:1px solid var(--fg-navy);background:var(--fg-navy);color:#fff;padding:0 13px;font:800 9px/1 Arial,sans-serif;letter-spacing:.08em;text-transform:uppercase;cursor:pointer}
.fg-send:hover,.fg-send:focus-visible{border-color:var(--fg-gold);background:#10243a;outline:none}
.fg-composer-tools{display:flex;justify-content:flex-end;gap:13px;margin-top:6px;min-height:13px}
.fg-composer-tools button{border:0;background:transparent;color:#765f34;font:800 8px/1.2 Arial,sans-serif;letter-spacing:.09em;text-transform:uppercase;padding:2px 0;cursor:pointer}
.fg-composer-tools button:hover,.fg-composer-tools button:focus-visible{color:var(--fg-navy);outline:none;text-decoration:underline;text-underline-offset:3px}
.fg-foot{flex:0 0 auto;padding:7px 14px 8px;font-size:8.75px}
.fg-action.consultation{background:var(--fg-gold);border-color:var(--fg-gold);color:var(--fg-navy)}
@media(max-width:760px){
  #firm-guide-panel{bottom:148px;max-height:calc(100vh - 168px)}
  .fg-head{padding:14px 15px 11px}.fg-head h2{font-size:24px}.fg-head p{font-size:11.5px}
  .fg-body{padding:12px 14px 10px}.fg-warning{font-size:10.2px}
  .fg-composer{padding:9px 11px 8px}.fg-composer-top a{padding:6px 7px;font-size:8px}
  #firm-guide-input{font-size:16px;padding:10px 11px}.fg-send{min-width:58px;padding:0 10px}
  .fg-foot{padding:6px 11px 7px}
}

/* QC7: conversion-first contact layer. Preserves locked Crisis Assistant visual system. */
.fg-live-cta{display:flex;align-items:center;gap:5px;flex-wrap:wrap;justify-content:flex-end}
.fg-live-cta a,.fg-live-cta button{display:inline-flex;align-items:center;justify-content:center;min-height:30px;border:1px solid var(--fg-gold);background:var(--fg-gold);color:var(--fg-navy);padding:6px 9px;text-decoration:none;font:800 8.5px/1 Arial,sans-serif;letter-spacing:.08em;text-transform:uppercase;white-space:nowrap;cursor:pointer}
.fg-live-cta button{font-family:Arial,sans-serif}
.fg-live-cta a:hover,.fg-live-cta a:focus-visible,.fg-live-cta button:hover,.fg-live-cta button:focus-visible{background:var(--fg-gold-soft);border-color:var(--fg-gold-soft);outline:none}
.fg-conversion-note{margin-right:auto;color:#7a6a4f;font:700 8px/1.2 Arial,sans-serif;letter-spacing:.035em;text-transform:none}
.fg-action.primary{background:var(--fg-navy);border-color:var(--fg-gold);color:#fff}
.fg-action.message{background:#fff;border:1px solid var(--fg-gold);color:var(--fg-navy);cursor:pointer;width:100%}
.fg-read-link{display:block;text-align:center;color:#6c552d;font:700 10px/1.35 Arial,sans-serif;text-decoration:underline;text-underline-offset:3px;padding:5px 4px}
.fg-read-link:hover,.fg-read-link:focus-visible{color:var(--fg-navy);outline:none}
.fg-quick-message[hidden]{display:none}.fg-quick-message{margin:12px 0 10px;border:1px solid rgba(209,171,97,.62);border-top:3px solid var(--fg-gold);background:#fffaf0;padding:13px}
.fg-quick-message-head{display:flex;align-items:center;justify-content:space-between;gap:12px;color:var(--fg-ink);font:400 19px/1.15 Georgia,serif;margin-bottom:5px}
.fg-quick-message-head button{border:0;background:transparent;color:#6b5b42;font:300 22px/1 Arial,sans-serif;padding:0 3px;cursor:pointer}
.fg-quick-message-head button:hover,.fg-quick-message-head button:focus-visible{color:var(--fg-navy);outline:none}
.fg-quick-message-copy{margin:0 0 10px;color:#59616e;font:400 11px/1.45 Arial,sans-serif}
.fg-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.fg-form-grid label{display:flex;flex-direction:column;gap:4px;min-width:0}.fg-form-grid label span{font:800 8.5px/1.2 Arial,sans-serif;letter-spacing:.08em;text-transform:uppercase;color:#655535}.fg-form-grid input,.fg-form-grid textarea{width:100%;box-sizing:border-box;border:1px solid #c7c1b4;background:#fff;color:var(--fg-ink);padding:9px 10px;border-radius:0;font:400 12px/1.35 Arial,sans-serif}.fg-form-grid input:focus,.fg-form-grid textarea:focus{outline:2px solid rgba(209,171,97,.28);border-color:var(--fg-gold)}.fg-form-message{grid-column:1/-1}.fg-form-grid textarea{resize:vertical;min-height:88px}.fg-hp{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.fg-message-submit-row{display:flex;gap:8px;align-items:stretch;margin-top:9px;flex-wrap:wrap}.fg-message-submit-row button,.fg-message-submit-row a{flex:1 1 180px;display:inline-flex;align-items:center;justify-content:center;min-height:39px;border:1px solid var(--fg-gold);padding:9px 11px;font:800 9px/1.2 Arial,sans-serif;letter-spacing:.08em;text-transform:uppercase;text-decoration:none;text-align:center}.fg-message-submit{background:var(--fg-gold);color:var(--fg-navy);cursor:pointer}.fg-message-submit:hover,.fg-message-submit:focus-visible{background:var(--fg-gold-soft);border-color:var(--fg-gold-soft);outline:none}.fg-message-submit:disabled{opacity:.65;cursor:wait}.fg-message-submit-row a{background:var(--fg-navy);color:#fff}.fg-message-submit-row a:hover,.fg-message-submit-row a:focus-visible{border-color:var(--fg-gold-soft);outline:none}
.fg-message-status{min-height:16px;margin:8px 0 0;color:#314157;font:700 10.5px/1.4 Arial,sans-serif}.fg-message-disclaimer{margin:5px 0 0;color:#747b84;font:400 9.5px/1.4 Arial,sans-serif}
@media(max-width:760px){.fg-composer-top{align-items:flex-start;flex-direction:column}.fg-live-cta{width:100%;display:grid;grid-template-columns:repeat(3,1fr);gap:5px}.fg-live-cta a,.fg-live-cta button{width:100%;min-height:34px}.fg-form-grid{grid-template-columns:1fr}.fg-form-message{grid-column:auto}.fg-message-submit-row{flex-direction:column}.fg-conversion-note{display:none}}

/* QC9 — Quick Message mode uses the persistent composer as the sole submit control. */
.fg-message-mode-note{margin:10px 0 0;padding:9px 10px;border-top:1px solid rgba(209,171,97,.34);color:#655535;font:700 10px/1.45 Arial,sans-serif}
#firm-guide-panel.is-message-mode .fg-warning,
#firm-guide-panel.is-message-mode .fg-conversation,
#firm-guide-panel.is-message-mode .fg-result,
#firm-guide-panel.is-message-mode .fg-pathway-toggle,
#firm-guide-panel.is-message-mode .fg-pathway{display:none!important}
#firm-guide-panel.is-message-mode .fg-body{padding-top:10px}
#firm-guide-panel.is-message-mode .fg-quick-message{margin:0;border-top-width:2px}
#firm-guide-panel.is-message-mode .fg-input-row{display:block}
#firm-guide-panel.is-message-mode #firm-guide-input{display:none}
#firm-guide-panel.is-message-mode .fg-send{display:flex;width:100%;min-height:42px;align-items:center;justify-content:center;background:var(--fg-gold);border-color:var(--fg-gold);color:var(--fg-navy);font-size:9.5px;letter-spacing:.1em}
#firm-guide-panel.is-message-mode .fg-send:hover,#firm-guide-panel.is-message-mode .fg-send:focus-visible{background:var(--fg-gold-soft);border-color:var(--fg-gold-soft);color:var(--fg-navy)}
#firm-guide-panel.is-message-mode .fg-live-cta button[data-fg-message-open]{display:none}
#firm-guide-panel.is-message-mode .fg-composer-tools [data-fg-back],
#firm-guide-panel.is-message-mode .fg-composer-tools [data-fg-reset]{display:none}
#firm-guide-panel.is-message-mode .fg-composer-tools{justify-content:flex-start;margin-top:6px}
#firm-guide-panel.is-message-mode .fg-conversion-note{display:block;margin:0;color:#66583f}
@media(max-width:760px){
  #firm-guide-panel.is-message-mode .fg-body{padding:8px 10px 8px}
  #firm-guide-panel.is-message-mode .fg-quick-message{padding:11px 10px 10px}
  #firm-guide-panel.is-message-mode .fg-quick-message-head{font-size:18px}
  #firm-guide-panel.is-message-mode .fg-quick-message-copy{font-size:10.5px;margin-bottom:8px}
  #firm-guide-panel.is-message-mode .fg-form-grid{gap:7px}
  #firm-guide-panel.is-message-mode .fg-form-grid input,
  #firm-guide-panel.is-message-mode .fg-form-grid textarea{font-size:16px;padding:9px 10px}
  #firm-guide-panel.is-message-mode .fg-form-grid textarea{min-height:104px}
  #firm-guide-panel.is-message-mode .fg-message-mode-note{font-size:9.5px;margin-top:8px;padding:7px 8px}
  #firm-guide-panel.is-message-mode .fg-composer-top{flex-direction:row;align-items:center;margin-bottom:7px}
  #firm-guide-panel.is-message-mode .fg-live-cta{width:auto;display:grid;grid-template-columns:repeat(2,minmax(72px,1fr));gap:5px}
  #firm-guide-panel.is-message-mode .fg-live-cta a{min-height:31px}
  #firm-guide-panel.is-message-mode .fg-composer{padding:8px 10px 8px}
  #firm-guide-panel.is-message-mode .fg-send{min-height:44px;font-size:10px}
  #firm-guide-panel.is-message-mode .fg-foot{font-size:8px;line-height:1.35}
}


/* QC10 — after a Quick Message is accepted, remove the completed form and present a single clear receipt state. */
.fg-message-confirmation[hidden]{display:none!important}
.fg-message-confirmation{padding:22px 18px 20px;background:#fffaf0;border:1px solid rgba(209,171,97,.56);border-top:3px solid var(--fg-gold)}
.fg-message-confirmation-kicker{display:block;margin:0 0 9px;color:#82612d;font:900 8.5px/1.2 Arial,sans-serif;letter-spacing:.15em;text-transform:uppercase}
.fg-message-confirmation h3{margin:0 0 10px;color:var(--fg-ink);font:400 24px/1.12 Georgia,serif}
.fg-message-confirmation-copy{margin:0;color:#59616e;font:400 12px/1.58 Arial,sans-serif}
.fg-message-confirmation-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:18px}
.fg-message-confirmation-actions button{min-height:42px;padding:10px 12px;border:1px solid var(--fg-gold);font:900 9px/1.2 Arial,sans-serif;letter-spacing:.08em;text-transform:uppercase;cursor:pointer}
.fg-message-confirmation-return{background:var(--fg-gold);color:var(--fg-navy)}
.fg-message-confirmation-close{background:var(--fg-navy);color:#fff}
.fg-message-confirmation-actions button:hover,.fg-message-confirmation-actions button:focus-visible{border-color:var(--fg-gold-soft);outline:none}
#firm-guide-panel.is-message-confirmed .fg-quick-message-head,
#firm-guide-panel.is-message-confirmed .fg-quick-message-copy,
#firm-guide-panel.is-message-confirmed #firm-guide-message-form,
#firm-guide-panel.is-message-confirmed .fg-composer{display:none!important}
#firm-guide-panel.is-message-confirmed .fg-body{padding:12px}
#firm-guide-panel.is-message-confirmed .fg-quick-message{margin:0;padding:0;border:0;background:transparent}
@media(max-width:760px){
  .fg-message-confirmation{padding:20px 16px 18px}
  .fg-message-confirmation h3{font-size:22px}
  .fg-message-confirmation-actions{grid-template-columns:1fr}
}


/* CRISIS PATHWAY SIGNAL LANGUAGE — QC13
   Crisis Assistant adopts the locked pulse/waveform route used by the homepage. */
.fg-route-rail{
  --fg-route-progress:0%;position:relative;display:grid;grid-template-columns:repeat(10,1fr);align-items:center;margin:12px 2px 1px;height:20px;
}
.fg-route-rail::before,.fg-route-rail::after{
  content:"";position:absolute;inset:0;pointer-events:none;background:currentColor;
  -webkit-mask:url("data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201000%2090'%20preserveAspectRatio='none'%3E%3Cpath%20d='M50%2045%20H82%20L92%2039%20L103%2055%20L114%2015%20L126%2062%20L139%2045%20H150%20H182%20L192%2039%20L203%2055%20L214%2015%20L226%2062%20L239%2045%20H250%20H282%20L292%2039%20L303%2055%20L314%2015%20L326%2062%20L339%2045%20H350%20H382%20L392%2039%20L403%2055%20L414%2015%20L426%2062%20L439%2045%20H450%20H482%20L492%2039%20L503%2055%20L514%2015%20L526%2062%20L539%2045%20H550%20H582%20L592%2039%20L603%2055%20L614%2015%20L626%2062%20L639%2045%20H650%20H682%20L692%2039%20L703%2055%20L714%2015%20L726%2062%20L739%2045%20H750%20H782%20L792%2039%20L803%2055%20L814%2015%20L826%2062%20L839%2045%20H850%20H882%20L892%2039%20L903%2055%20L914%2015%20L926%2062%20L939%2045%20H950'%20fill='none'%20stroke='black'%20stroke-width='5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/svg%3E") center/100% 100% no-repeat;mask:url("data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201000%2090'%20preserveAspectRatio='none'%3E%3Cpath%20d='M50%2045%20H82%20L92%2039%20L103%2055%20L114%2015%20L126%2062%20L139%2045%20H150%20H182%20L192%2039%20L203%2055%20L214%2015%20L226%2062%20L239%2045%20H250%20H282%20L292%2039%20L303%2055%20L314%2015%20L326%2062%20L339%2045%20H350%20H382%20L392%2039%20L403%2055%20L414%2015%20L426%2062%20L439%2045%20H450%20H482%20L492%2039%20L503%2055%20L514%2015%20L526%2062%20L539%2045%20H550%20H582%20L592%2039%20L603%2055%20L614%2015%20L626%2062%20L639%2045%20H650%20H682%20L692%2039%20L703%2055%20L714%2015%20L726%2062%20L739%2045%20H750%20H782%20L792%2039%20L803%2055%20L814%2015%20L826%2062%20L839%2045%20H850%20H882%20L892%2039%20L903%2055%20L914%2015%20L926%2062%20L939%2045%20H950'%20fill='none'%20stroke='black'%20stroke-width='5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/svg%3E") center/100% 100% no-repeat;
}
.fg-route-rail::before{color:rgba(163,166,171,.28)}
.fg-route-rail::after{
  color:var(--fg-gold-soft);filter:drop-shadow(0 0 3px rgba(225,194,127,.42));
  clip-path:inset(0 calc(100% - var(--fg-route-progress)) 0 0);transition:clip-path .28s cubic-bezier(.2,.7,.2,1);
}
.fg-route-rail i{
  position:relative;z-index:2;justify-self:center;width:8px;height:8px;border-radius:50%;border:2px solid #0b1928;
  background:#73777e;box-shadow:0 0 0 1px rgba(255,255,255,.12);transition:transform .18s ease,box-shadow .18s ease,background .18s ease;
}
.fg-route-rail i.is-past{background:#b58c49;box-shadow:0 0 0 1px rgba(225,194,127,.48),0 0 8px rgba(225,194,127,.16)}
.fg-route-rail i.is-active{
  width:10px;height:10px;transform:scale(1.35);background:var(--fg-gold-soft);
  box-shadow:0 0 0 1px var(--fg-gold),0 0 0 5px rgba(225,194,127,.14),0 0 17px rgba(225,194,127,.56);
}
.fg-pathway::before{
  width:24px;left:-2px;top:9px;bottom:6px;background:var(--fg-gold);
  -webkit-mask:url("data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2090%201000'%20preserveAspectRatio='none'%3E%3Cpath%20d='M45%2050%20V82%20L39%2092%20L55%20103%20L15%20114%20L62%20126%20L45%20139%20V150%20V182%20L39%20192%20L55%20203%20L15%20214%20L62%20226%20L45%20239%20V250%20V282%20L39%20292%20L55%20303%20L15%20314%20L62%20326%20L45%20339%20V350%20V382%20L39%20392%20L55%20403%20L15%20414%20L62%20426%20L45%20439%20V450%20V482%20L39%20492%20L55%20503%20L15%20514%20L62%20526%20L45%20539%20V550%20V582%20L39%20592%20L55%20603%20L15%20614%20L62%20626%20L45%20639%20V650%20V682%20L39%20692%20L55%20703%20L15%20714%20L62%20726%20L45%20739%20V750%20V782%20L39%20792%20L55%20803%20L15%20814%20L62%20826%20L45%20839%20V850%20V882%20L39%20892%20L55%20903%20L15%20914%20L62%20926%20L45%20939%20V950'%20fill='none'%20stroke='black'%20stroke-width='5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/svg%3E") center/100% 100% no-repeat;mask:url("data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2090%201000'%20preserveAspectRatio='none'%3E%3Cpath%20d='M45%2050%20V82%20L39%2092%20L55%20103%20L15%20114%20L62%20126%20L45%20139%20V150%20V182%20L39%20192%20L55%20203%20L15%20214%20L62%20226%20L45%20239%20V250%20V282%20L39%20292%20L55%20303%20L15%20314%20L62%20326%20L45%20339%20V350%20V382%20L39%20392%20L55%20403%20L15%20414%20L62%20426%20L45%20439%20V450%20V482%20L39%20492%20L55%20503%20L15%20514%20L62%20526%20L45%20539%20V550%20V582%20L39%20592%20L55%20603%20L15%20614%20L62%20626%20L45%20639%20V650%20V682%20L39%20692%20L55%20703%20L15%20714%20L62%20726%20L45%20739%20V750%20V782%20L39%20792%20L55%20803%20L15%20814%20L62%20826%20L45%20839%20V850%20V882%20L39%20892%20L55%20903%20L15%20914%20L62%20926%20L45%20939%20V950'%20fill='none'%20stroke='black'%20stroke-width='5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/svg%3E") center/100% 100% no-repeat;opacity:.54;
}
@media(prefers-reduced-motion:reduce){.fg-route-rail::after{transition:none!important}}


/* QC13 signal connector completion. */
.fg-route-rail::before,.fg-route-rail::after{top:0!important;right:0!important;bottom:0!important;left:0!important;width:auto!important;height:auto!important;transform:none!important}
.fg-path-item::after{
  height:14px!important;top:50%!important;margin-top:-7px;background:var(--fg-gold)!important;
  -webkit-mask:url("data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20100%2024'%20preserveAspectRatio='none'%3E%3Cpath%20d='M0%2012%20H30%20L38%209%20L44%2016%20L50%203%20L58%2020%20L66%2012%20H100'%20fill='none'%20stroke='black'%20stroke-width='3'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/svg%3E") center/100% 100% no-repeat;mask:url("data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20100%2024'%20preserveAspectRatio='none'%3E%3Cpath%20d='M0%2012%20H30%20L38%209%20L44%2016%20L50%203%20L58%2020%20L66%2012%20H100'%20fill='none'%20stroke='black'%20stroke-width='3'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/svg%3E") center/100% 100% no-repeat;opacity:.62;
}

/* QC14 idle signal: visibly energized without asserting a selected pathway. */

.fg-route-rail i.is-ambient{background:#ad874a;box-shadow:0 0 0 1px rgba(225,194,127,.44),0 0 7px rgba(225,194,127,.13)}


/* Christine compact QC2: scoped opening-screen treatment only.
   No site/header/hero styling changes; existing guided assistant preserved. */
#firm-guide-launcher-wrap{position:fixed;right:22px;bottom:22px;z-index:2147482000}
#firm-guide-launcher-wrap[hidden]{display:none!important}
#firm-guide-launcher-wrap.is-expanded{visibility:hidden;pointer-events:none}
#firm-guide-launcher-wrap #firm-guide-launcher{position:relative;right:auto;bottom:auto;z-index:auto}
#firm-guide-dismiss{position:absolute;top:-11px;right:-8px;z-index:2;width:23px;height:23px;padding:0;display:grid;place-items:center;background:#f7f3ea;color:#172338;border:1px solid #ceb781;border-radius:50%;box-shadow:0 2px 9px rgba(0,0,0,.25);font:400 17px/1 Arial,sans-serif;cursor:pointer}
#firm-guide-dismiss:hover,#firm-guide-dismiss:focus-visible{background:#fff;outline:2px solid #c9a560}
#firm-guide-launcher .fg-launch-avatar{display:block;overflow:visible}
#firm-guide-launcher .fg-launch-avatar img{position:absolute;inset:0;display:block;width:100%;height:100%;border-radius:50%;object-fit:cover;object-position:center 24%;border:1px solid rgba(237,204,139,.65)}
#firm-guide-panel{width:min(436px,calc(100vw - 28px));max-height:min(740px,calc(100dvh - 115px));border-radius:16px}
#firm-guide-panel.is-landing .fg-head,#firm-guide-panel.is-landing .fg-body,#firm-guide-panel.is-landing .fg-composer,#firm-guide-panel.is-landing .fg-foot{display:none!important}
#firm-guide-panel .fg-welcome{display:none}
#firm-guide-panel.is-landing .fg-welcome{display:block;overflow-y:auto;overscroll-behavior:contain;min-height:0;max-height:100%;background:#f6f2eb;color:#112236}
.fg-welcome-header{box-sizing:border-box;position:relative;background:linear-gradient(135deg,#091827,#0d2639);color:#fff;min-height:168px;padding:44px 22px 22px;border-bottom:1px solid #aa8548}
.fg-welcome-tools{position:absolute;right:15px;top:12px;display:flex;gap:13px;align-items:center}
.fg-welcome-tools button{border:0;background:transparent;color:#f8f6f0;font:400 27px/1 Arial,sans-serif;cursor:pointer;width:28px;height:29px;padding:0}
.fg-welcome-tools button:hover,.fg-welcome-tools button:focus-visible{color:#e1c27f;outline:2px solid #d1ab61;outline-offset:2px}
.fg-welcome-header-main{display:flex;align-items:center;gap:19px}
.fg-welcome-avatar{position:relative;flex:0 0 93px;width:93px;height:93px;border:2px solid #e6bd76;border-radius:50%;box-shadow:0 3px 18px rgba(0,0,0,.2)}
.fg-welcome-avatar img{display:block;width:100%;height:100%;border-radius:50%;object-fit:cover;object-position:center 24%}
.fg-welcome-avatar i{position:absolute;right:1px;bottom:7px;width:16px;height:16px;border-radius:50%;background:#39c987;border:2px solid #0a2233}
.fg-welcome-identity{min-width:0}
.fg-welcome-identity h2{margin:0 0 7px;font:400 31px/1.05 Georgia,serif;color:#fffdf8}
.fg-welcome-role{font:700 11px/1.3 Arial,sans-serif;letter-spacing:.15em;color:#e3c07c;margin:0}
.fg-welcome-status{display:flex;align-items:center;gap:7px;margin:8px 0 0;color:#e7ecec;font:400 13px/1.35 Arial,sans-serif}
.fg-welcome-status i{height:10px;width:10px;display:inline-block;flex:0 0 10px;background:#3bd18b;border-radius:50%}
.fg-welcome-content{padding:20px 19px 20px}
.fg-welcome-actions{display:flex;flex-direction:column;gap:11px}
.fg-welcome-action{box-sizing:border-box;display:grid;grid-template-columns:37px minmax(0,1fr) 16px;gap:16px;align-items:center;min-height:64px;width:100%;padding:10px 17px;background:#fffdfa;border:1px solid #e7e1d7;border-radius:13px;color:#0b1d30;text-align:left;text-decoration:none;box-shadow:0 5px 17px rgba(24,24,24,.055);font-family:Arial,sans-serif;cursor:pointer;transition:background .16s ease,transform .16s ease,border-color .16s ease}
.fg-welcome-action .fg-welcome-icon{width:32px;height:32px;display:grid;place-items:center;color:#ac8340}
.fg-welcome-icon svg{width:30px;height:30px;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.fg-welcome-action strong{font:500 16px/1.2 Arial,sans-serif;color:#0b1d30}
.fg-welcome-chevron{font:400 28px/1 Georgia,serif;color:#b28947;text-align:center}
.fg-welcome-action:hover,.fg-welcome-action:focus-visible{background:#fff;border-color:#c3a06a;transform:translateX(2px);outline:2px solid transparent}
.fg-welcome-disclaimer{color:#66717a;font:400 10px/1.45 Arial,sans-serif;margin:15px 3px 6px}
.fg-welcome-client{display:inline-block;color:#7b5c2d;font:700 10.5px/1.4 Arial,sans-serif;margin:0 3px;text-decoration:underline;text-decoration-color:#c3a06a;text-underline-offset:3px}
.fg-welcome-client:focus-visible{outline:2px solid #b28947}
.fg-home-return{display:inline-block;background:transparent;color:#d7b779;border:1px solid rgba(209,171,97,.38);font:700 9px/1.2 Arial,sans-serif;letter-spacing:.08em;padding:7px 9px;margin-top:12px;cursor:pointer}
.fg-home-return:hover,.fg-home-return:focus-visible{background:rgba(225,194,127,.12)}
#firm-guide-panel:not(.is-landing){width:min(480px,calc(100vw - 32px))}
@media(max-width:760px){
 #firm-guide-panel{right:10px;left:10px;bottom:126px;width:auto!important;max-height:calc(100dvh - 146px);border-radius:12px}
 #firm-guide-launcher-wrap{right:12px;bottom:90px}
 .fg-welcome-header{min-height:144px;padding:34px 18px 15px}
 .fg-welcome-header-main{gap:15px}
 .fg-welcome-avatar{flex-basis:76px;width:76px;height:76px}
 .fg-welcome-identity h2{font-size:29px}
 .fg-welcome-role{font-size:10px}
 .fg-welcome-status{font-size:12px}
 .fg-welcome-content{padding:15px 13px 16px}
 .fg-welcome-actions{gap:9px}
 .fg-welcome-action{min-height:57px;padding:8px 12px;gap:11px}
 .fg-welcome-action strong{font-size:14px}
 .fg-welcome-icon svg{width:26px;height:26px}
 .fg-welcome-disclaimer{font-size:9.5px;margin-top:12px}
}
@media(max-width:360px){
 .fg-welcome-header{padding-left:13px;padding-right:13px}
 .fg-welcome-avatar{width:69px;height:69px;flex-basis:69px}
 .fg-welcome-identity h2{font-size:26px}
 .fg-welcome-action{min-height:52px}
}
@media(prefers-reduced-motion:reduce){.fg-welcome-action{transition:none!important}}


/* CHRISTINE QC3 (2026-10-15): approved UI-only correction. */
/* Collapsed avatar overlaps the LEFT border without enlarging launcher box. */
#firm-guide-launcher-wrap #firm-guide-launcher{padding-left:14px!important;overflow:visible!important}
#firm-guide-launcher .fg-launch-avatar{transform:translateX(-27px);margin-right:-14px;flex-shrink:0;z-index:1;width:51px;height:51px;flex-basis:51px;border:2px solid #d1ab61;box-sizing:border-box;background:#07121f}
#firm-guide-launcher .fg-launch-avatar img{border:0;object-fit:cover;object-position:center 24%}
#firm-guide-launcher .fg-launch-status{background:#40ce8c;right:0;bottom:0}
#firm-guide-launcher-wrap #firm-guide-launcher .fg-launch-copy{margin-left:0}
/* The full panel should never dominate a laptop screen. */
#firm-guide-panel{width:min(402px,calc(100vw - 34px))!important;max-height:min(620px,calc(100dvh - 128px))!important}
#firm-guide-panel:not(.is-landing){width:min(416px,calc(100vw - 34px))!important}
.fg-welcome-header{min-height:144px;padding:38px 19px 17px}
.fg-welcome-avatar{width:78px;height:78px;flex-basis:78px}
.fg-welcome-identity h2{font-size:28px;margin-bottom:4px}
.fg-welcome-content{padding:13px 15px 16px}
.fg-welcome-prompt{font:400 19px/1.2 Georgia,serif;color:#14243a;margin:0 0 11px}
.fg-welcome-actions{gap:8px}
.fg-welcome-action{min-height:52px;padding:9px 13px;grid-template-columns:30px minmax(0,1fr) 14px;gap:10px;border-radius:11px}
.fg-welcome-action .fg-welcome-icon{width:27px;height:27px}
.fg-welcome-icon svg{width:25px;height:25px}
.fg-welcome-action strong{font-size:14px}
.fg-welcome-disclaimer{font:400 9px/1.3 Arial,sans-serif;margin:12px 1px 5px;color:#65717b}
.fg-welcome-client{margin:0 1px}
/* The Ask a Question view is a first-class sub-screen with its own Back/X controls. */
#firm-guide-panel.is-message-mode .fg-head,
#firm-guide-panel.is-message-mode .fg-composer,
#firm-guide-panel.is-message-mode .fg-foot{display:none!important}
#firm-guide-panel.is-message-mode .fg-body{display:block!important;padding:0!important;overflow-y:auto;background:#f6f2eb}
#firm-guide-panel.is-message-mode .fg-quick-message{display:block!important;background:#f6f2eb;border:0!important;margin:0!important;padding:0!important}
#firm-guide-panel.is-message-mode .fg-quick-message-head{display:block;background:linear-gradient(145deg,#091827,#0d2639);margin:0;padding:12px 19px 21px;border-bottom:1px solid #ac8750;color:#fff}
.fg-message-bar{display:flex;align-items:center;justify-content:space-between;margin-bottom:15px;gap:12px}
#firm-guide-panel .fg-message-bar button{background:none;border:0;color:#f6f2eb;cursor:pointer;padding:4px 2px;line-height:1}
#firm-guide-panel .fg-message-bar .fg-message-back{font:600 12px/1.2 Arial,sans-serif;color:#e4c17f}
#firm-guide-panel .fg-message-bar .fg-message-close{font:300 26px/1 Arial,sans-serif;color:#f6f2eb}
#firm-guide-panel .fg-message-bar button:focus-visible{outline:2px solid #d1ab61;outline-offset:3px}
.fg-message-kicker{font:800 9px/1.25 Arial,sans-serif;color:#e1c27f;letter-spacing:.15em}
#firm-guide-panel .fg-quick-message-head h2{font:400 28px/1.15 Georgia,serif;color:#fff;margin:6px 0 5px}
#firm-guide-panel .fg-quick-message-head p{font:400 12px/1.42 Arial,sans-serif;color:#d5dce2;margin:0}
#firm-guide-panel.is-message-mode #firm-guide-message-form{padding:19px 18px 21px}
#firm-guide-panel.is-message-mode .fg-form-grid{display:grid;grid-template-columns:1fr;gap:13px}
#firm-guide-panel.is-message-mode .fg-form-grid label{gap:7px}
#firm-guide-panel.is-message-mode .fg-form-grid label span{font-size:10px;color:#6b5837;letter-spacing:.045em}
#firm-guide-panel.is-message-mode .fg-form-grid input,
#firm-guide-panel.is-message-mode .fg-form-grid textarea{font:400 14px/1.42 Arial,sans-serif;border:1px solid #d4c9b7;border-radius:9px;padding:12px 13px;color:#102236;background:#fffefa;min-height:44px}
#firm-guide-panel.is-message-mode .fg-form-grid textarea{min-height:126px;resize:vertical}
#firm-guide-panel .fg-message-primary{margin-top:16px;width:100%;min-height:47px;display:flex;align-items:center;justify-content:center;gap:12px;border:1px solid #cba35f;border-radius:10px;background:#d1ab61;color:#0b1c2e;font:800 11px/1.25 Arial,sans-serif;letter-spacing:.035em;cursor:pointer}
#firm-guide-panel .fg-message-primary span{font-size:17px;font-weight:400}
#firm-guide-panel .fg-message-primary:hover,#firm-guide-panel .fg-message-primary:focus-visible{background:#e1c27f;outline:2px solid transparent}
#firm-guide-panel .fg-message-primary:disabled{opacity:.65;cursor:wait}
#firm-guide-panel.is-message-mode .fg-message-status{margin-top:8px;font-size:11px;color:#7f4a2e}
#firm-guide-panel.is-message-confirmed .fg-body{padding:0!important}
#firm-guide-panel.is-message-confirmed .fg-quick-message{padding:0!important}
#firm-guide-panel.is-message-confirmed .fg-message-confirmation{border:0!important;background:#fffaf0;padding:24px 18px}
/* Guided pathway keeps existing state, 11 choices and routing; visual styling matches Christine. */
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head{background:linear-gradient(135deg,#091827,#0d2639);padding:18px 18px 12px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head h2{font:400 25px/1.1 Georgia,serif}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head p{font-size:11.5px;line-height:1.4}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head .fg-home-return{border:0;padding:6px 0;color:#e1c27f;font-size:10px;letter-spacing:.04em;text-transform:none}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-body{background:#f6f2eb;padding:13px 16px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-warning{background:transparent;border-left:2px solid #d1ab61;padding:5px 8px;font-size:10px;line-height:1.4}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-bubble-assistant{background:#fffdfa;border:1px solid #e4dbcc;border-radius:11px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-bubble-user{border-radius:11px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-choice{border-radius:9px;padding:11px;border-color:#ddd4c5;background:#fffdfa}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-choice:hover{border-color:#b59050}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-foot{font:400 9px/1.3 Arial,sans-serif;padding:7px 17px}
/* Guided view: reclaim vertical space while retaining its route progress and full state logic. */
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head{padding:15px 18px 10px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-eyebrow{margin-bottom:4px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head h2{font-size:23px;margin-bottom:4px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head p{font-size:11px;line-height:1.3}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-route-rail{height:12px;margin:8px 0 0}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-home-return{margin-top:5px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-body{padding:10px 15px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-warning{margin-bottom:9px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-conversation{gap:6px;margin-bottom:8px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-bubble{padding-top:10px;padding-bottom:10px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-bubble-assistant{padding-left:40px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-pathway-toggle{margin-top:8px;padding:9px 2px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-composer{padding:9px 13px 8px;box-shadow:none}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta a,
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta button{min-height:28px;border-radius:7px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) #firm-guide-input{border-radius:8px;min-height:42px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-send{border-radius:8px}
@media(max-width:760px){
 #firm-guide-launcher-wrap{right:12px;bottom:90px}
 #firm-guide-launcher-wrap #firm-guide-launcher{padding-left:13px!important}
 #firm-guide-launcher .fg-launch-avatar{transform:translateX(-22px);margin-right:-13px;width:45px;height:45px;flex-basis:45px}
 #firm-guide-panel{width:auto!important;left:10px;right:10px;bottom:126px;max-height:calc(100dvh - 144px)!important}
 #firm-guide-panel:not(.is-landing){width:auto!important}
 .fg-welcome-header{min-height:132px;padding:34px 14px 14px}
 .fg-welcome-avatar{width:70px;height:70px;flex-basis:70px}
 .fg-welcome-content{padding:12px 13px 14px}
 .fg-welcome-action{min-height:52px;padding:8px 12px}
 #firm-guide-panel.is-message-mode #firm-guide-message-form{padding:15px 13px 18px}
 #firm-guide-panel.is-message-mode .fg-form-grid input,#firm-guide-panel.is-message-mode .fg-form-grid textarea{font-size:16px}
}
@media(max-width:345px){.fg-welcome-header-main{gap:10px}.fg-welcome-avatar{width:62px;height:62px;flex-basis:62px}.fg-welcome-identity h2{font-size:25px}.fg-welcome-action strong{font-size:13px}}


/* CHRISTINE QC4 — Editorial guided pathway and upper-corner launcher avatar.
   Scope: assistant only. Preserves all pathway decisions and message transport. */
#firm-guide-launcher-wrap #firm-guide-launcher{
 position:relative!important;overflow:visible!important;
 min-height:58px;padding:11px 14px 10px 57px!important;
 align-items:center;gap:8px;
}
#firm-guide-launcher .fg-launch-avatar{
 position:absolute!important;left:-12px!important;top:-19px!important;
 transform:none!important;margin:0!important;
 width:56px!important;height:56px!important;flex-basis:56px!important;
 border:2px solid #d1ab61;box-shadow:0 7px 19px rgba(0,0,0,.35);
}
#firm-guide-launcher .fg-launch-copy{margin:0!important;gap:2px}
#firm-guide-launcher .fg-launch-copy small{font-size:8px;letter-spacing:.14em}
#firm-guide-launcher .fg-launch-copy strong{font-size:17px}
#firm-guide-launcher .fg-launch-arrow{margin-left:auto}
/* Align the guided screen with the approved Ask a Question header. */
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head{
 padding:11px 19px 18px!important;
 background:linear-gradient(145deg,#091827,#0d2639);
 border-bottom:1px solid rgba(209,171,97,.66);
}
#firm-guide-panel .fg-guided-bar{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:33px;margin:0 0 8px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-bar .fg-home-return{
 display:inline-flex;align-items:center;position:static!important;
 margin:0!important;padding:5px 0!important;background:transparent!important;border:0!important;
 color:#e1c27f!important;font:600 12px/1.2 Arial,sans-serif!important;
 letter-spacing:0!important;text-transform:none!important;cursor:pointer;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-bar .fg-close{
 position:static!important;font:300 27px/1 Arial,sans-serif!important;
 padding:1px 3px;color:#f7f3ea;background:transparent;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-bar button:focus-visible{outline:2px solid #d1ab61;outline-offset:3px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head .fg-eyebrow{
 display:block;margin:0 0 5px;color:#e1c27f;font:800 9px/1.25 Arial,sans-serif;letter-spacing:.15em;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head h2{
 font:400 28px/1.15 Georgia,serif!important;color:#fff!important;margin:0 0 6px!important;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head p{
 max-width:365px;font:400 12px/1.45 Arial,sans-serif!important;color:#d5dce2!important;margin:0!important;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head .fg-route-rail{height:13px;margin:12px 0 0!important}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-body{
 padding:12px 17px 14px!important;background:#f6f2eb;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-warning{
 margin:0 0 13px!important;padding:9px 11px!important;
 border:1px solid #e5dbcc;border-left:3px solid #caa763!important;border-radius:9px;
 background:#fffdfa!important;font:400 10.5px/1.45 Arial,sans-serif!important;color:#59616e;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-conversation{
 display:flex;flex-direction:column;gap:9px;margin:0 0 12px!important;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-bubble{
 border-radius:12px!important;padding:12px 13px!important;
 font:400 12.5px/1.48 Arial,sans-serif!important;max-width:95%;box-sizing:border-box;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-bubble-assistant{
 padding-left:40px!important;background:#fffdfa!important;border:1px solid #e7dfd3!important;color:#303a49;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-choice-grid{
 display:grid;grid-template-columns:1fr;gap:8px;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-choice{
 position:relative;min-height:46px;padding:12px 32px 12px 15px!important;
 border:1px solid #e0d8cb!important;border-radius:11px!important;
 background:#fffdfa!important;color:#102236!important;
 box-shadow:0 2px 7px rgba(24,34,45,.04);
 font:600 12px/1.35 Arial,sans-serif!important;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-choice::after{
 content:'›';position:absolute;right:13px;top:50%;transform:translateY(-50%);
 color:#aa843c;font:300 23px/1 Georgia,serif;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-choice:hover,
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-choice:focus-visible{
 background:#fff9ed!important;border-color:#c59d55!important;transform:none!important;
 outline:2px solid transparent;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-pathway-toggle{
 border-top:1px solid #e2d8c9;border-bottom:1px solid #e2d8c9;
 margin:14px 0 0;padding:12px 2px;font-size:10px;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-pathway{padding:11px 0 4px 0}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-pathway::before{display:none}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-path-item{
 margin:0 0 7px;min-height:45px;padding:12px 29px 12px 47px;
 border:1px solid #e0d8cb!important;border-radius:10px;
 background:#fffdfa;font:600 12px/1.32 Arial,sans-serif;box-shadow:0 2px 7px rgba(24,34,45,.04);
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-path-item::before,
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-path-item::after{display:none}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-path-item b{
 position:absolute;left:14px;top:50%;transform:translateY(-50%);
 font:500 17px/1 Georgia,serif;color:#a57e3d;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-path-item:hover,
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-path-item:focus-visible{
 background:#fff9ed!important;color:#102236!important;border-color:#c59d55!important;
 transform:none;outline:2px solid transparent;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-path-item:hover b{color:#8d6a31}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-composer{
 border-top:1px solid #ded5c7;background:#f4eee4;padding:11px 15px 12px!important;box-shadow:none;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-composer-top{
 margin-bottom:9px;align-items:center;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) #firm-guide-input{
 min-height:44px;border-radius:9px;background:#fffdfa;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-send{
 padding:0 17px;border-radius:9px;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-result{
 margin-top:13px;border-top:1px solid #ded5c7;padding-top:12px;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-action{
 border-radius:9px;min-height:42px;display:flex;align-items:center;justify-content:center;
}
@media(max-width:760px){
 #firm-guide-launcher-wrap #firm-guide-launcher{padding-left:50px!important;min-height:55px}
 #firm-guide-launcher .fg-launch-avatar{left:-10px!important;top:-17px!important;width:49px!important;height:49px!important;flex-basis:49px!important}
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head{padding:9px 14px 15px!important}
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-head h2{font-size:26px!important}
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-body{padding:11px 13px!important}
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-composer{padding:10px 13px!important}
}
/* Guided actions: keep Call/Text/Message visually distinct, including mobile. */
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta{
 display:flex;align-items:center;justify-content:flex-end;gap:6px;width:auto;flex-wrap:nowrap;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta a,
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta button{
 box-sizing:border-box;min-width:0;max-width:100%;width:auto;
 padding:7px 11px!important;border:1px solid #d2b77d!important;border-radius:8px!important;
 background:#fffdfa!important;color:#7b5d2c!important;
 font:800 9px/1.15 Arial,sans-serif!important;letter-spacing:.06em;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta a:hover,
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta button:hover{
 background:#fff4da!important;border-color:#b48c48!important;
}
@media(max-width:760px){
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-composer-top{
  display:grid;grid-template-columns:1fr;align-items:start;gap:9px;
 }
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta{
  display:grid;grid-template-columns:repeat(3,minmax(0,1fr));width:100%;gap:7px;
 }
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta a,
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta button{
  width:100%!important;text-align:center;min-height:35px!important;
 }
}
@media(prefers-reduced-motion:reduce){
 #firm-guide-panel .fg-choice,#firm-guide-panel .fg-path-item{transition:none!important}
}

/* Christine QC6 — photographic in-bubble identity and quiet human handoff.
   Existing panel appearance, forms, endpoints, and site components remain unchanged. */
#firm-guide-panel .fg-bubble-assistant::before,
#firm-guide-panel .fg-bubble-assistant::after{display:none!important;content:none!important}
#firm-guide-panel .fg-bubble-assistant{min-height:43px;padding-left:46px!important}
#firm-guide-panel .fg-bubble-avatar{
  position:absolute;left:10px;top:10px;width:26px;height:26px;object-fit:cover;
  object-position:center top;border-radius:50%;border:1px solid #d1ab61;
  box-shadow:0 0 0 1px rgba(9,24,39,.14);
}
#firm-guide-panel .fg-human-handoff{
  display:flex;flex-wrap:wrap;gap:7px;align-self:flex-start;width:100%;
  margin:2px 0 8px;padding:0 0 0 2px;box-sizing:border-box;
}
#firm-guide-panel .fg-human-handoff a,
#firm-guide-panel .fg-human-handoff button{
  display:inline-flex;align-items:center;justify-content:center;flex:1 1 115px;min-height:38px;
  padding:9px 11px;border:1px solid #cda95e;border-radius:8px;
  background:#fffdfa;color:#15283a;text-align:center;text-decoration:none;
  font:700 11px/1.28 Arial,sans-serif;cursor:pointer;
}
#firm-guide-panel .fg-human-handoff a:first-child{background:#0d2639;color:#fffdfa}
#firm-guide-panel .fg-human-handoff a:hover,
#firm-guide-panel .fg-human-handoff button:hover{border-color:#9c7834;background:#f1e5ca;color:#102236}
#firm-guide-panel .fg-human-handoff a:focus-visible,
#firm-guide-panel .fg-human-handoff button:focus-visible{outline:2px solid #bd9147;outline-offset:2px}
#firm-guide-panel .fg-welcome-disclaimer,
#firm-guide-panel .fg-foot{line-height:1.48}
@media(max-width:390px){#firm-guide-panel .fg-human-handoff a,#firm-guide-panel .fg-human-handoff button{flex-basis:105px}}

/* Christine QC7 — single transcript handoff CTA; simple gold footer icons. */
#firm-guide-panel .fg-human-handoff{padding-left:0;gap:0}
#firm-guide-panel .fg-human-handoff button[data-fg-conversation-handoff]{
 flex:1 1 100%;display:flex;gap:10px;align-items:center;justify-content:center;
 min-height:44px;padding:10px 13px;background:#0d2639;color:#fffdfa;
 border:1px solid #cda95e;border-radius:9px;
 font:700 12px/1.3 Arial,sans-serif;letter-spacing:0;text-transform:none
}
#firm-guide-panel .fg-human-handoff button[data-fg-conversation-handoff]:hover,
#firm-guide-panel .fg-human-handoff button[data-fg-conversation-handoff]:focus-visible{
 background:#17374d;color:#fffdfa;outline:2px solid #d1ab61;outline-offset:2px
}
#firm-guide-panel .fg-human-handoff svg,
#firm-guide-panel .fg-live-cta svg{
 width:15px;height:15px;flex:0 0 15px;fill:none;stroke:currentColor;
 stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round
}
#firm-guide-panel .fg-human-handoff svg{color:#d1ab61;width:17px;height:17px;flex-basis:17px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta a,
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta button{
 display:inline-flex!important;flex-direction:row;align-items:center;justify-content:center;gap:5px;
}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta svg{color:#9b7436}
@media(max-width:390px){
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta a,
 #firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-live-cta button{gap:4px;padding-inline:5px!important}
 #firm-guide-panel .fg-human-handoff button[data-fg-conversation-handoff]{font-size:11px}
}

/* Christine QC8: attorney handoff contains contact fields only; chat stays out of form controls. */
#firm-guide-panel.is-attorney-handoff .fg-form-message{display:none!important}
#firm-guide-panel.is-attorney-handoff .fg-handoff-disclosure{display:block!important;margin:13px 0 0;padding:11px 12px;border-left:3px solid #c9a24f;background:#fffaf0;color:#314053;font:400 11px/1.5 Arial,sans-serif}
#firm-guide-panel .fg-handoff-disclosure[hidden]{display:none!important}

/* CHRISTINE QC9 — guided automated crisis chat; no changes to QC8 message/email authority. */
#firm-guide-panel .fg-welcome-action--chat{min-height:65px}
#firm-guide-panel .fg-welcome-action--chat .fg-welcome-action-copy{display:flex;min-width:0;flex-direction:column;align-items:flex-start;gap:4px}
#firm-guide-panel .fg-welcome-action--chat .fg-welcome-action-copy strong{font-size:14px;line-height:1.1}
#firm-guide-panel .fg-welcome-action--chat .fg-welcome-action-copy small{font:400 10px/1.25 Arial,sans-serif;letter-spacing:0;text-transform:none;color:#687484;text-align:left}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-choices{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;width:100%;box-sizing:border-box}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-choices button{appearance:none;min-width:0;min-height:41px;padding:9px 11px;border:1px solid #d8c8aa;border-radius:9px;background:#fffefa;color:#172941;text-align:left;cursor:pointer;font:600 11.5px/1.3 Arial,sans-serif;box-shadow:0 2px 5px rgba(24,34,45,.03)}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-choices button:hover,#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-choices button:focus-visible{outline:2px solid #c59d55;outline-offset:1px;background:#fff5e0;border-color:#c59d55}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-next-steps{width:100%;display:flex;flex-wrap:wrap;gap:7px}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-next-steps a{display:inline-flex;justify-content:center;align-items:center;min-height:36px;padding:6px 11px;border-radius:8px;border:1px solid #b69558;background:#faf3e4;color:#172941;text-decoration:none;font:700 11px/1.2 Arial,sans-serif}
#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-next-steps a:focus-visible,#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-next-steps a:hover{outline:2px solid #b69558;outline-offset:1px;background:#fff}
@media(max-width:360px){#firm-guide-panel:not(.is-landing):not(.is-message-mode) .fg-guided-choices{grid-template-columns:1fr}}